Fighting Chance is committed to delivering high quality and safe services that
meet the needs of the people we support, their families and carers.

We believe you should be able to provide feedback (both positive and negative) about our services at any time. All complaints received are acknowledged, responded to, investigated internally and, where there are actions required to resolve the complaint, we act transparently to reach a mutual resolution

We value complaints and use them to improve our service. We will always try and resolve your complaint as efficiently and effectively as possible.